1. Acceptance of Terms

By accessing and placing an order with Francesco's Pizza Kitchen, you confirm that you are in agreement with and bound by the terms and conditions contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Francesco's Pizza Kitchen.

2. Online Ordering

When you place an order through our website:

• You must provide accurate and complete information
• You authorize us to charge your payment method for the total amount of your order
• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order at any time
• Prices are subject to change without notice

3. Payment & Pricing

Payment terms:

• All prices are in USD and include applicable taxes
• Payment is due at the time of order placement
• We accept major credit cards and debit cards
• A card processing fee may apply to online orders
• Delivery fees vary based on distance and are calculated at checkout

4. Delivery & Pickup

Delivery and pickup policies:

• Delivery times are estimates and not guaranteed
• Delivery is available within our designated delivery zones
• You must be present to receive delivery orders
• Pickup orders should be collected within 15 minutes of the scheduled time
• We are not responsible for orders left unattended after delivery

5. Cancellations & Refunds

Cancellation and refund policy:

• Orders may be cancelled before preparation begins
• Refunds are issued at our discretion
• Contact us immediately if there are issues with your order
• No refunds are provided for customer error (wrong address, unavailable to receive order, etc.)

6. Food Allergies & Dietary Restrictions

Important Notice:

• You must disclose any food allergies or dietary restrictions in your special instructions
• Our kitchen handles common allergens including wheat, dairy, eggs, soy, and nuts
• While we take precautions, we cannot guarantee allergen-free preparation
• Francesco's Pizza Kitchen is not responsible for allergic reactions resulting from undisclosed allergies or dietary restrictions
• If you have severe allergies, please contact us directly before ordering

7. Rewards Program

Our rewards program:

• Points are earned on eligible purchases
• Points and rewards have no cash value
• We reserve the right to modify or terminate the rewards program at any time
• Points may expire according to program terms
• Rewards cannot be transferred or sold

8. Limitation of Liability

To the fullest extent permitted by law, Francesco's Pizza Kitchen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes constitutes acceptance of those changes.

10. Contact Information

For questions about these Terms & Conditions, please contact us at:

Francesco's Pizza Kitchen
2520 US-17 BUS, Murrells Inlet, SC 29576
Phone: (843) 299-2700